Customer Service Practitioner

Customer Service Pract

Level

2

The Level 2 apprenticeship standard for the Customer Service Practitioner is designed for apprentices in customer service roles. Customer Service Practitioners need to demonstrate excellent customer service skills and behaviours as well as strong product and/or service knowledge. They provide service in line with customer service standards and strategy and understand regulatory requirements.

For more information about the Customer Service Practitioner standard, view our handy factsheet.

Available for ESFA Apprenticeship funding: YES

https://www.cityandguilds.com/-/media/productdocuments/business_skills/customer_service_and_contact_centre/9794/additional-documents/9794_customer_service_factsheet-pdf.ashx?la=en&hash=9E3AFE73B7877F26B78B1ECDFAB4492D9B58F701 

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The Office

  • Phone: 0800 085 3598
  • Email: info@mrgservices.org.uk
  • Address: 23 Hoghton Street, Southport, Merseyside, PR9 0NS

Business Hours

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